Transfer Money Anytime Anywhere

Australia

Frequently Asked Questions

As a trusted and relied upon Money Transfer Operator (MTO), Taaj services takes security, confidentiality and financial safety very seriously.

Taaj services is a registered Money Transfer Operator (MTO) and therefore it well regulated by the following Federal agencies:

  • The Australian Transaction Reports and Analysis Centre (AUSTRAC)
  • The Australian Securities and Investments Commission (ASIC)
  • The Australian Taxation Office (ATO)

As a registered business and registered Money Transfer Operator (MTO) you can rest on the fact that we are regulated by Australian Transaction Reports and Analysis Centre (AUSTRAC) and The Australian Securities and Investments Commission (ASIC). ASIC is an independent national body tasked with governing and regulating corporations registered in Australia and their activities.

To further ensure the security and confidentiality of our users and their recipients’ information, including financial data, we use the following security measures:

  • Two-factor authentication (2FA)
  • Secure Sockets Layer (SSL) technology
  • Regular internal Auditing and security checks
  • KYC and AML compliance
  • Four stage phone based personal contact verification
  • Randomized external Auditing and security checks
  • PCI DSS (Payment Card Industry Data Security Standard) training and auditing

Through theTaaj services app, you can pay using your verified bank card or bank account to make transfers

Payments are made via the POLi system. POLi is a secure and encrypted online payment system that enables payments via internet banking from your bank account to a recipient’s account.

Some transfer tips:

  • Ensure your transfer amount is correct before sending
  • Ensure your recipients details are correct
  • Ensure your payment method and details match the details you registered with your GLPO account. Your transfer may otherwise be rejected.
  • Ensure your reference details are correct. Otherwise, your transfer may be delayed or rejected.

Taaj services provides a secure, reliable and easy to use mobile service to send money to recipients. You can transfer to amobile payment system or bank account of a family member, friend, Client, or even an institution. to You can transfer to a mobile payment system or bank account of a family member, friend, Client, or even an institution.

Our service reaches those who have been left out of the mainstream financial institutions. Our commitment is to ensure all our customers and their recipients can transfer money with ease and peace of mind, every day and every hour of the year.

We pride our self on our reputation for excellent service, in pricing, and our commitment to serving you and your recipients to We pride our self on our reputation for excellent service, in pricing, and our commitment to serving you and your recipients.

The Taaj services platform offers the industry’s lowest charge rates and a reliable and hassle-free money transfer service. We have outstanding security and encryption to ensure you can send money with piece of mind and in the most convenient manner for you and your recipient, anywhere and at any time.

No travelling, queuing, lining up, or need for your recipient to give their details to others. Taaj services is a quick and effortless money transfer system.

Our payment methods include:

  • Global Payments Online (GLPO) app
  • Bank Account Deposit/Transfer
  • Cash drop off

We generally do not cap the amount you can transfer. However, some countries have financial regulations capping the amount that can be sent and received. This will be shown when you choose your recipients country.

We do not charge any extra fees for credit card transfers.

To change your password, follow the steps below:

  • Log into your Taaj services account and select My Profile.
  • Select security and input your current password twice.
  • Then input your new password twice and click change password.
  • Log back into your account and confirm your password has been changed.

Most of our transfers are received instantly and within a few minutes, if it is a mobile money transfer. Some transfer can take a little longer to be transferred. If this is the case, you can track the progress of your transfer through the Taaj services App. Alternatively, you can contact us and we can ensure your recipient receives money as soon as possible.

Taaj services charges only a small transaction fee that is very competitive. We guarantee we charge less than all other Money Transfer operators.

We do not charge any fees for registration. We also do not charge our customers when they need assistance. It's completely free to register.

Taaj services works in the following steps:

  • You register your account: we will then verify and activate your service
  • Select the country and add the recipient you want to transfer money to
  • Confirm all the details are correct and make payment:

We will then transfer your money straightaway to their account. No travelling, queuing, lining up, or need for your recipient to give their details to others to give their details to others. Quick, easy, and effortless.

Yes, all of our users must register once, when they first want to transfer payments online. This is free and is a quick process. After you have registered, you will get an identification number and we will verify your account.

As a regulated MTO this is a requirement under legislation to meet KYC and AML compliance. Once verified, you can begin sending money.

When you first log in, you will need to create your own pin or password and use your identification number to log in.

To reset your forgotten password, follow the steps below.

  • Select Forgot your Password on theTaaj services account home screen
  • Input your registered email address and click send
  • Open your email address and follow the link to reset your password
  • Sign in with your new password

As soon as you have registered, we begin the verification process and endeavour to complete this within a few hours. This is all done electronically after you have registered and provided all of the necessary information.

This is to ensure that we meet Global Financial Compliance Requirements. As a registered Money Transfer Operator (MTO) based in Melbourne Australia, in a well-regulated environment, it is imperative under law that we know who is sending money and to whom.

We ask for personal details and identification to protect our customers and their recipients from fraudulent transactions and to ensure when an issue arises, we can assist our customers as soon as possible. We also require your details to ensure your transactions and transfers are sent to the correct recipient and to assist you in case you send money incorrectly.

Once you have registered, we will begin the verification process. Once we have verified you, we will immediately email letting you know that you can begin to transfer money. You can then track the status of your transfer.

You can view our privacy policy here

Once a transfer is sent and finalized it cannot be reversed and undone. We therefore, recommend you make sure that the details of the recipients is correct and up to date.

Taaj services cannot intervene or impose conditions when there is a dispute between parties on a transfer. It is therefore, very important that both parties agree and are aware of their transfer requirements.

While at Taaj services, we will do our very best to assist our customers in reversing transfers. In some instances, this may be unsuccessful.

Please contact Taaj services as soon as possible if you are in doubt about a transfer or wish to make a reversal. Our contact details can be found here.

  • Login to your app
  • Click on the My Account tab and find My Profile
  • Within My Profile page, you will have a delete account button